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See all 24 articlesA prolancer has raised an invoice for an incorrect amount. What can I do?
If the amount of the invoice raised by a freelancer is incorrect, you need to decline their invoice and ask them to raise a new one with the correct amount.
To do this, go to your PAYMENT tab on your project workstream and click on the Decline button next to the incorrect invoice, explaining clearly your reason(s) for the rejection of the invoice. You can also use your workstream's messaging feature to make the freelancer aware of your action, and to ask them to raise a new invoice with the correct amount.
