Customer Relationship Associate (Kickstart Scheme)

United Kingdom Entry
£££ - COMPETITIVE
CONTRACT

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DESCRIPTION

Prolancer.com is a modern digital recruitment platform, helping businesses to hire vetted professionals or ready-made expert teams within the technology sector. The company supports projects and people by providing an efficient and collaborative work environment; helping businesses to connect better, hire faster and work smarter with top-rated professionals.

 

Prolancer is working with the UK Government funded Kickstart Scheme and hiring two part-time customer relationship associates to work in collaboration with our sales and marketing team, helping with our business development and growth. If you're dedicated and ambitious, Prolancer is an excellent place to grow your career. Don't hesitate to apply.


As a customer relationship associate, you must be a great communicator and have a good team-working and presentation skills to be able to act as a liaison between our sales department and our clients.  You'll be proactive in identifying our customers’ needs and providing dedicated support.

 

Responsibilities

  • Follow the company’s sales & marketing strategies to assist in business development activities
  • Document customer interactions when necessary, compiling documents and forwarding information to interested parties
  • Great presentation skills with excellent attention to details
  • A keen interest in working for a start-up company within a fast-paced environment
  • Friendly and welcoming manner with clients and our team members
  • Willingness to cooperate with customers and management to resolve any issues that may arise
  • Update and maintain the Frequently Asked Questions section on our website
  • Respond promptly and professionally to incoming customer inquiries, by telephone, video calls or by email
  • This is a fully remote opportunity to work from home and there is no requirement for attending our office. 


Essential skills, experience and qualifications

  • Excellent command in spoken and written English
  • NVQ, Bachelor’s degree or equivalent in Marketing, Sales, Business Management, or a related field
  • Excellent organisational and multitasking skills
  • Experience in using Microsoft Word, Excel, and PowerPoint
  • A passion for technology - Having general knowledge about different technologies and software use-cases would be beneficial as part of communication with our clients (Beneficial)
  • Previous experience managing customer accounts, at all stages (Beneficial)
  • Experience working in sales or recruitment for a software or a technology company (Beneficial)

As per Kickstart Scheme programme, we can only accept applications from those who are UK citizens, currently unemployed and receiving Universal Credit.

The role is 25 hours per week, Monday to Friday for 6 months contract.

Learn more about the Kickstart Scheme: https://jobhelp.campaign.gov.uk/kickstart


Salary:

National Minimum Wage (or the National Living Wage depending on the age of the Participant)

Benefits:

  • Remote work
  • Flexible Schedule
  • We will provide you with a great programme of training which will develop your skills and knowledge, and also enhance your general employability skills to help your future career and job prospects.  There is also the option for the employee to be retained within the company depending on employee performance and company resources.

Apply with your CV and covering letter.


Skills required for this job:
Agency Relationship Management
Posted by:
Admin
  • Work Style Remote
  • Experience Entry
  • Duration 3-6 months
  • Job type Part-time
  • Payment type £££ - COMPETITIVE
  • Location United Kingdom

3 talents have already applied


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